Referrals make up the vast majority of our new business. Word of mouth is our most powerful advertising tool. As they say, "If you're happy with us, tell your friends, if you're not - please tell us!"
We receive many thoughtful comments through email, thank you cards, social media, Google reviews, and Yelp reviews. We are very proud to share some of these comments with you!
Here is what folks are saying about 21 Degrees:
Our experience with 21 degrees installing an A/C unit was a delight. Very quick response to our initial phone call, very rapid reply with quote and when installation day arrived, everyone showed up as promised. The two electricians were very efficient and seemed to me they were hardly here anytime.
The two members of the “A team”, Avery & Austin, arrived and worked throughout the day to get the job done. Both men worked well together and were polite and careful workmen. The job ran into a bit of overtime but they stayed with it until the end. Their parting words were, “It’s working!” And it was so!
There was also no mess after they left for us to clean up which we really appreciated.
A great job, quick and clean well done.
Jim & Denny Peacock
Facebook: "Yesterday we had a new Heat Pump and Air Handler fitted by two guys in a most efficient and knowledgeable manner. Both worked very hard and were respectful in every way. Everywhere was left so clean and tidy. I am so pleased I chose this company. I could not have asked for better, in fact I am now going for a Hot Water Tank replacement. Top KUDOS to the Boss, Courtenay in the office and our two workers" Victor Crisp,
Internal Review : "We were impressed right from the initial quote through installation. Very prompt and professional. Would recommend to anyone looking for a new heat pump." Gordan Hay, Campbell River
Facebook: "Great company, very professional and knowledgeable workers with great work ethics." Marv Sapeta, Qualicum Beach
Facebook: "We had a couple of concerns and questions with regards to getting maintenance done on our gas fireplace. After speaking with John, we left totally confident that our concerns would be addressed and looked after. Thank you John for looking after us again." James Sekulich, Courtenay
Facebook: "A fantastic Company! I just had my Gas Furnace updated and WOW they were awesome. A big Thank you to Avery and Tammy who did such a clean job and also ran me through the whole system to ensure pure comfort!! 😊 Thank you also to Bob Neault for Awesome Customer Service 👍 I highly recommend 21 degrees."
Lori Dunne, Courtenay
Google Review: "We are very much enjoying our new split pump system. Bob and crew were informative, punctual and efficient and able to solve a few wrinkles that came up during the installation. The system has been up and running now for a couple of months and keeping us very comfortable. We are happy to have largely replaced our baseboards and wood heat with these highly efficient Daikin ductless heat pump units. They are an excellent combination with our recently installed 10kW solar system connected with the BC Hydro Net Metering Program. We can stay warm AND watch our power meter run backwards when the sun shines:)" Allen Banner, Campbell River
Google Review: "My partner & I shopped around for both the furnace/AC plus the demand hot water system for our home. We are not necessarily inclined to pick the 'best (lowest) price' as we believe price, quality, professionalism & service are intertwined and that a good combination of all is essentially priceless. With 21 degrees we received 5 star service from day one starting with John , who took the time to explain all our options with patience & expertise. The install went without a hitch & we couldn't of asked for a better bunch of guys to do the work. Courtney, that works in the office was so friendly and fantastic with ensuring all paperwork was completed correctly for warranty. Thanks again to everyone at 21 degrees for reducing the stress during our build." Kathy Richards, Comox
Facebook: "Everyone we talked to at 21 Degrees was very professional and paid attention to detail. We appreciated the concern for our comfort from the very first call to the moment the crew finished the installation. Thank you for quickly and efficiently installing our new furnace. It's a huge improvement, I can't say enough good things about Doug, Tamme, Chad and Robert. What a pleasure to deal with. Thank you. We highly recommend 21 Degrees!!" Sandra Johnson, Courtenay
Google Review: "Friendly service, quality work." Vitaliy Gosha, Courtenay