Our sole purpose is to provide continued comfort to our valued customers, and this is something we take to heart in good and bad times. The health and safety of our customers and employees continues to be our number one priority and we have implemented multiple measures to keep everyone safe.
The following precautions are in place at the 21 Degrees Showroom:
1. We are asking if customers are sick or have any symptoms to please stay home.
2. Masks will be mandatory for all customers entering the building
3. A hand sanitizer station is setup at the front door, along with masks if needed.
4. Physical distancing for all staff & customers
5. All high touch surfaces will be cleaned and disinfected regularly.
6. Prior to every shift employees will be screened.
The following are precautions that we have in place prior to visiting your house:
1. Asking pre-screening questions prior to booking appointments.
2. Guaranteeing technicians are symptom free (daily temperature checks and daily screening).
3. Technicians will be required to wear facemasks at all times when working inside and outside
customer homes.
4. Technicians will social distance at all times possible while indoors and
outdoors.
5. Technicians will be required to sanitize all surfaces of contact while performing their duties
(areas of contact in customer homes and interior surfaces in your company vehicle).
6. Washing hands before and after each visit.
7. Carrying disinfectant / antiviral solutions.
In an attempt to reduce contact we want to remind you of our contact-free payment options. We accept credit card payments over the phone, e-transfer, and cheques either through the mail or our drop box located by the front door.
We will continue to monitor and adapt our business protocols as necessary and will always keep you informed. We appreciate your support during this difficult time. Thank you for continuing to support local businesses. For any further questions feel free to contact us directly at 250-334-2100 or info@21deg.com.
Stay safe and healthy!
